A SOCIAL worker was threatened with a court summons by Sheffield Council’s contractor after missing one month’s council tax payment because she was ill.
Marcia Henry, of Gleadless, normally pays three to four months of instalments at a time - but said she made one set of payments a month late, having been unable to leave her home for a few weeks, and did not include payment for the preceding month.
She then received a summons from Capita, which manages council tax collection for Sheffield Council.
Marcia said: “I couldn’t believe it. I normally pay far in advance, giving them money several months ahead. Why couldn’t they have phoned me to give me a reminder?
“I would have paid it straight away. It’s disgraceful they treated me this way when I have a good record for payments.”
Capita has since dropped the summons after Marcia paid what they said she owed. It claimed it had sent her reminders - which Marcia insists she has not received.
A Capita spokeswoman said: “We are unable to comment on individual cases but we can confirm the correct council procedure for collecting council tax was followed. This includes sending a number of reminders before a court summons for non payment of council tax is issued.”