Sheffield GP surgery branded inadequate

Barnsley Road Surgey which has been put into special measures after an inspection
Barnsley Road Surgey which has been put into special measures after an inspection
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A Sheffield GP surgery has been branded inadequate by health experts following an inspection.

Barnsley Road Surgery has been put into special measures after Care Quality Commission inspectors raised a number of concerns.

Their report found the surgery was inadequate at providing services that were safe, effective and well-led.

Inspector Sue McMillan said: “It is important that people who are registered at Barnsley Road Surgery can rely on getting the high quality care which everyone is entitled to.

“I do not believe that the practice is likely to resolve its challenges without external support. This is why we are placing the practice into special measures.”

Inspectors found that the practice in Sheffield Lane Top was clean and patients were positive about their experience.

Staff understood their responsibilities to raise concerns and respond to safeguarding incidents.

However, inspectors identified a number of concerns.

The practice was taking action to improve infection prevention but not all staff had been given appropriate training.

The report found that some staff – including a salaried GP – had not received CRB checks to ensure their suitability to work with vulnerable people.

Inspectors found leadership was not clearly defined and the practice did not always have robust systems to monitor risks.

The report also identified concerns with medicine management, including vaccines not being kept at the correct temperature.

The CQC is working closely with partners to support the practice while it addresses the issues.

Ms McMillan said: “After a period of six months we will inspect again to check whether sufficient improvements have been made.”

Practice manager Janette Burgar said: “We do accept the results of the inspection.

“Their concerns were regarding administration, there was nothing regarding safety of patients at all.

“Most of the issues have now been resolved and the CQC have now been notified.

“We were praised by the CQC and patients for the availability of emergency appointments, as well as for the satisfaction of our patients.”

n See the full report at: www.cqc.org.uk/location/1-501593873