Two Sheffield care homes that had unannounced inspections have been told they ‘require improvement’.
Chamwood Court on Upwell Lane, Grimesthorpe and Croftacres Residential Home on Hibbard Road, Malin Bridge have been told improvements need to be made following an inspection from the Care Quality Commission.
Chamwood Court, which was inspected in November 2014 scored ‘good’ on being effective and caring, ‘required improvement’ in safety and responsiveness and ‘inadequate’ on being ‘well-led’.
The report said: “This service had not had a registered manager for over two years.
“The acting manager had been asked by the provider to manage two services without pre-arranged support.”
The report also found good aspects from the home.
A spokesperson said: “Our staff all work very had to ensure that the welfare and safety of our residents is always number one priority.
“We didn’t accept that we were inadequate in any of the areas checked by them. We are disappointed to note that the feedback that we sent CQC hasn’t been taken into consideration.
Croftacres Residential Home ‘require improvement’ on all five categories when inspected in May 2014. The report said: “Our observations during the inspection showed that there were not sufficient levels of staff to meet people’s needs.
“We saw the service did not have robust arrangements in place to promote people’s wellbeing.”
The report also highlighted positive aspects. New manager Zoe Bailey said: “Croftacres is committed to delivering a high standard of care and we have already made significant changes and have offered training or disciplined staff where appropriate.”