FAMILIES across South Yorkshire could have been overpaying their energy bills by up more than £100 – and an MP is urging people to ensure they claim it back.
Sarah Champion, Labour MP for Rotherham, spoke in the House of Commons to criticise energy companies that offer up-front incentives to pay by direct debit, then increase monthly bills a short time later, often leading to over-payments.
Npower, the biggest provider of energy in Yorkshire, recently revealed more than 3.7 million of its customers were in credit, with the average amount being £106.89.
Ms Champion said: “My constituents probably do not even know that they have this money, as the energy companies do not tell them unless they leave or specifically ask the question.”
She has called for better regulation of the electricity industry to end the practice of companies holding onto large sums of customers’ money.
People can claim their money back under the Gas and Electricity Supply Licence Conditions – Ms Champion is also urging households to have their direct debits reviewed.