Review of grass cutting ordered after residents make complaint

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A review of Sheffield Council’s estate grass cutting operation is to take place after two-thirds of residents said they were unhappy with the service.

Officials surveyed tenants and residents on housing estates across the city and just seven per cent were satisfied, with 67 per cent of people saying it was ‘substandard’.

Complaints involved cuttings not being removed, edges of verges not being strimmed, grass cutting not done often enough, and over-use of weed killer.

A report to councillors said: “Most of the people we have spoken to are not happy with the service.”

Tenants’ and residents’ associations also said grass cutting ‘fell far short of expected standards’.

Sheffield Council is to discuss the issue at a meeting of its communities scrutiny committee on Thursday.