Residents on Langsett Grove in Walkley had been living in darkness for nine weeks when Action Desk was contacted for help.
The streetlights had been replaced as part of the Streets Ahead scheme, but since then they had never come on.
Pensioner Kathleen Bryant said: “We have got new street lights but since they were installed they haven’t been working.
“I’ve been to the council who said it’s nothing to do with them and I’ve been to the electricity company who couldn’t help either. You’re my last hope.”
Action Desk contacted Sheffield Council, who were aware of the problem but said it was out of their control.
Coun Jack Scott, cabinet member for environment, recycling and streetscene, said: “We understand from Northern Powergrid that the problem with the lights is due to the power supply which has been affecting the streetlighting intermittently.
“Councils aren’t able to undertake work on the power supply by law – only electricity utilities can do this.
“We have reported this to Northern Powergrid a number of times and we are pushing them to resolve this issue as soon as possible to ensure the lights are back in full working order.”
So, it was on to Northern Powergrid.
A spokesman said: “We have received authorisation from the council to complete our works.
“We received this on October 1 and it is going to be completed by November 5.”