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Refund wait for driver 'fined' despite valid ticket

EXCEL Parking has come under fire after 'fining' a driver who had a valid ticket.

Christine O'Connell correctly parked in the rooftop site the firm controls in Broomhill, but later received a demand for 60, which unfortunately she paid.

Mrs O'Connell, of Bank Lane, Wortley, then found her pay and display ticket from December 7, realised a mistake had been made and demanded her money back.

She's still waiting for her refund.

ACTION

AN Excel Parking spokeswoman apologised.

A refund was on its way, she added.

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Friday 10 February 2012

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