Police ring the changes for calls

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SOUTH Yorkshire Police’s non-emergency number – 0114 2202020 – is to be phased out in November and replaced by 101.

The move comes as all 43 forces across the country adopt the three-digit number for non emergency calls to the police.

Callers from anywhere in the country ringing 101 will be connected to their local police force.

The Home Office scheme will be rolled out across the country starting this month.

For the last five years anyone dialling 101 in Sheffield was put through to a designated team of staff set up by South Yorkshire Police and Sheffield Council to allow residents to report incidents of antisocial behaviour.

Supt Rob Odell, head of communications at South Yorkshire Police, said the anti-social behaviour partnership work would continue.

When Sheffield residents call 101 from November they will be asked if it is a police or council issue.

Residents ringing from Doncaster, Barnsley or Rotherham, where the antisocial behaviour service is not in operation, will be put straight through to police.

Supt Odell said: “Currently if you want to call the police you have to remember an 11- digit number.

“Now people will dial 999 for emergencies and 101 for everything else.”

The 101 anti-social behaviour hotline for Sheffield residents only will remain in operation until November.

From yesterday call charges for the service increased from 10p to 15p per call.

Supt Odell said the call charge had increased because of the national introduction of the 101 number.

He said the cost had to be increased to ensure the service remained financially sustainable.

“If you live in Sheffield you will see no change to the excellent 101 service you currently receive,“ he said.

“The 5,000 Sheffield residents who use the 101 service per month will be charged more than they were previously.”