Residents in a block of flats in Sheffield called on Action Desk to help them get a handrail installed close to where they live.
For two years, the elderly residents at Carmel Court have been fighting for a handrail to be installed on Wilson Road, Endcliffe.
The block of flats is on a steep hill and without a rail the residents risk serious injury – especially in bad weather – to get on to Ecclesall Road.
Their homes are managed by ‘Johnnie’ Johnson Housing Trust on behalf of the Sheffield Jewish Housing Association and the residents have asked them for help.
They have also sought help from Sheffield Council – as well as calling on Action Desk.
Resident Doreen Findlay said: “When we have snow it’s very dangerous. We have tried to explain that it is a preventative measure.
“We don’t want to burden the ambulance service and the hospitals if we fall and hurt ourselves.
“We were told two years ago that if we got planning permission we could have rail, which we’ve done, but now the housing association are telling us it’s not possible.”
A Sheffield Council spokesman told Action Desk the local authority was aware of a request for a handrail.
He said: “We would like to reassure the residents of Carmel Court that we will consider their request for a handrail and if funding allows, will add one to the footpath. We’re making the most of our limited funding by arranging work such as this to take place at the same time as our Streets Ahead highway work. It is planned to take place around Wilson Road in 2017, so a decision about the handrail will be taken next year.
“We will stay in touch with residents to let them know about this and will do our best to help them.”
A ‘Johnnie’ Johnson Housing trust spokesman said the housing association has lent its support in trying to get a rail put up. He added: “‘Johnnie’ Johnson Housing Trust manage Carmel Court on behalf of Sheffield Jewish Housing Association, a small association with only 24 flats in total and very limited funds.
“Their priority for expenditure from the rents remains the day-to-day repairs and planned upgrades to fire safety, the electrics and water storage tanks.
“The handrail would be along a public path and therefore remains the responsibility of the local authority.”