Meadowhall bosses are to hold discussions with their parking contractor after blunders which saw blue badge holders being fined by mistake.
The shopping centre has already asked its contractor to refund Sue Lambert, a GP practice manager from Deepcar, who had taken her poorly sister Marilyn Lambert for a day out.
Sue’s sister’s blue badge had expired but Sheffield Council, which issues them, said there was a backlog of renewals and told her she could keep using the badge.
When Sue challenged a £95 fixed penalty, she initially had her appeal rejected even though she gave a council helpline number to confirm her story. But Meadowhall stepped in to have the fine cancelled after being contacted by The Star.
A second case being investigated by Meadowhall has seen Iris Gahegan, of Treeton, in a stand-off with the contractor since January for refusing to pay a fine she has branded ‘ludicrous’.
Mrs Gahegan said: “We had taken my severely-disabled brother-in-law, who is a wheelchair user.
“We displayed his valid badge but put it with his picture side showing.
“On coming back to the car, we had been given a ticket but the issuing lady was still there and agreed we were entitled to park there.
“She entered into a hand-held device that she had seen the badge was in date. But we still received a fine which we appealed and lost and since then we have received threatening letters from Newlyn Debt Collection.
“We have sought legal advice and have no intention of paying the fine, which is ludicrous.”
A Meadowhall spokeswoman said: “We are in discussions with our contractors to review our policy on fines for disabled spaces.
Shoppers with questions or concerns should call customer services on 0114 2568800 or email firstname.lastname@example.org