SHEFFIELD Council’s parking services department has received an award for work to ‘increase public understanding’ of its job - weeks after wardens were caught allegedly breaking the rules for how they parked their own vehicles when coming into work.
In February, members of the public complained wardens were leaving their cars all day in spaces with a two-hour waiting limit around the service’s city centre headquarters - and then going off to dish out tickets to other motorists.
Now Sheffield Council’s parking manager, Kevan Butt, has been presented with an award by PATROL - a body representing council parking services departments around the country - for the quality of an annual public report about the department’s performance.
Entries were marked on factors including customer service and performance, which are ‘seen as key to increasing public understanding of civil parking enforcement’.
Sheffield’s award-winning work ‘gave a clear explanation of enforcement processes and service delivery as well as showing how the council engage with the public and strive to meet the community’s needs’, PATROL said.