‘Noise is driving customers away’

Kath Smith, Lynne Fletcher and Jessica Boggett of Gyzelle Hair and Beauty by the road works they claim are disrupting Business''29 May 2013'Image � Paul David Drabble'www.pauldaviddrabble.co.uk
Kath Smith, Lynne Fletcher and Jessica Boggett of Gyzelle Hair and Beauty by the road works they claim are disrupting Business''29 May 2013'Image � Paul David Drabble'www.pauldaviddrabble.co.uk
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Roadworks are ruining the good vibrations at a Sheffield beauty salon, its furious owner claims.

Karen Smith, owner of Gyzelle Hair and Beauty on Station Road in Mosborough, says the air of tranquility and calm she tries to create for customers to enjoy treatments is being shattered by drilling and hammering outside.

And she said she believes the work being done directly beyond her front door is also having a detrimental impact on her takings.

Karen, who has owned the business for the last six years, said treatments are being ruined and customers put off from visiting because of work being carried out by Amey on behalf of Sheffield Council.

“We’ve had to cancel appointments, which means losing business, because when customers come in the whole room is shaking from the vibrations,” said Karen.

“It’s getting beyond a joke now. I’ve been out and told the workers we’re trying to give people treatments which require a very quiet and peaceful atmosphere.”

Karen said they she had been assured by the council that work would not take place during opening hours.

“They promised us two weeks ago they would not be drilling the road when we were open, but they are still doing it,” she said.

“Times are hard enough without this going on for weeks on end.”

She added other businesses on Mosborough’s High Street had suffered too.

“It’s not just us. The pub has struggled as well and I know people are starting to try to avoid the area,” Karen said.

An Amey spokeswoman said: “The Streets Ahead programme to improve the highways network in Sheffield is now in full flow, and some level of disruption is inevitable.

“We will always do our utmost to keep this to a minimum, however we ask people to please bear with us and recognise work does involve activities that can be noisy.”