Volunteers from the Doncaster branch of the Samaritans answered more than 17,000 calls for help last year.
The latest figures have been released by the charity this week to coincide with Volunteers’ Week, which runs until June 7.
The calls were answered by the 30 volunteers based at their office in Thorne Road, Doncaster.
Some of them will be at Doncaster Mansion House next Tuesday to talk about their role at the volunteering event organised by Doncaster CVS.
The Samaritans will be celebrating the 50th year of providing the vital service in the borough this year. It was formed 10 years after the charity was founded by Chad Varah.
Wendy Bowes, the branch director of Doncaster Samaritans, said: “Without our dedicated volunteers we wouldn’t be here for people struggling to cope. Volunteers from Doncaster Samaritans reach out to the local community in schools, prisons, railway stations and attend many public events.
“It’s clear from the call figures we are releasing that 60 years after Samaritans was founded, people need us as much as they ever did.”