Survey shows health trusts perform well

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SHORT waiting times, quality care and high standards of cleanliness are some of the reasons patients have made Sheffield Teaching Hospitals one of the UK’s best performing health trusts following a national survey.

The survey, coordinated for health watchdog the Care Quality Commission by the Picker Institute, considered responses from over 66,000 inpatients over the ages of 16 at 165 hospital trusts.

Completed questionnaires were received from 416 patients - making a response rate of 50 per cent, in line with the national average.

The trust, which runs the Royal Hallamshire, Northern General, Weston Park, Jessop Women’s and the Charles Clifford Dental hospitals, was rated above average for overall experience and nursing care.

It also featured in the top 20 per cent of hospitals in more than half of the categories such as confidence in the doctors and nurses; short waiting times to be admitted to hospital; having enough nurses on duty; overall rating of quality of care; having the opportunity to talk to doctors; and having enough privacy when been examined or treated and when discussing condition or treatment.

However patients also wanted to see further improvements in some areas including preventing delays in discharges and having help from staff to eat meals when needed.

Hilary Chapman, chief nurse at Sheffield Teaching Hospitals NHS Foundation Trust, said: “We are pleased with the results which clearly reflect the efforts and excellence of our dedicated staff.

“We are however also looking at the areas where patients feel we can further improve so our results are even better next year.”