Poll success for Sheffield hospitals

Sheffield's Royall Hallamshire Hospital
Sheffield's Royall Hallamshire Hospital
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Sheffield’s adult hospitals have been given the thumbs-up by inpatients after they were rated highly in a national survey.

Health watchdog the Care Quality Commission polled 426 patients at Sheffield Teaching Hospitals NHS Foundation Trust, with more than 98 per cent saying they were ‘treated with respect and dignity’ during their stay.

The same number also agreed the hospitals - including the Northern General, Royal Hallamshire, Weston Park and Jessop wing - were kept clean.

The city scored well compared to other trusts around the country in the 2012 National Inpatient Survey, with local people saying they were given the right amount of information in A&E, and did not feel threatened by other patients or visitors.

But as well as the positive feedback, the survey highlighted areas for improvement, such as the clarity of information provided in letters sent between hospitals and GPs, and the quality of hospital food.

Patient Marilyn Cunningham, aged 70, from Manor, is currently an inpatient at the Royal Hallamshire Hospital, where she was admitted over a fortnight ago suffering from Crohn’s Disease. She described her care as ‘excellent’.

“Everyone from the doctors to the chefs who help with dietary requirements have been magnificent,” said Marilyn. “The staff have been so caring throughout my stay and have kept me well informed.”

Hilary Chapman, chief nurse at Sheffield Teaching Hospitals, said: “Our staff work extremely hard on a daily basis to deliver the best possible care, and the results are testament to this dedication. However, we are never complacent, and will be exploring where we can make further improvements based on the survey responses.”

Almost 80 per cent of patients polled said they felt there were enough nurses on duty to look after them, while 90 per cent said they had ‘confidence and trust’ in the doctors treating them.

Less than half described the hospital food as being ‘good’, but more than 80 per cent said they had been offered a choice of meals.

Between September 2012 and January this year, a questionnaire was sent to 850 recent inpatients at the trust.

The Care Quality Commission surveyed around 64,500 patients at 156 trusts in England.

A spokeswoman for the commission said there had been improvements nationally, particularly around cleanliness and patients’ relationship with medics, but added: “Scope for continued improvement remains in some of these areas and in other questions there has been no significant change from 2011.”

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