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Sheffield care home told to improve

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A nursing home in Sheffield has been ordered to take action by the health watchdog after it failed to meet standards in every category of an inspection.

The Warren Park care home, on White Lane, Chapeltown, was visited unannounced by the Care Quality Commission, which looked through records and spoke to staff and relatives.

The home was judged on five standards, from the care and welfare of residents to the premises’ safety and suitability. The CQC said action was needed in every single category.

In their report, inspectors wrote that elderly residents were ‘placed at unnecessary risk’ of falls, the medication trolley was left unattended in a lounge, and the building was poorly maintained.

One resident was left sitting in the same chair for nine hours without being moved, while ‘the majority of relatives’ had concerns about services at the home.

The firm which runs Warren Park - Mimosa Healthcare - is in administration, and the site is currently being managed by Roseberry Healthcare Management.

A spokeswoman for the administrators said an action plan was in place and that ‘positive changes are already in progress’.

The report said: “Some people were placed at unnecessary risk. Staff were not always using safe moving and handling practices.

“People were not always given their medication at the right time.”

One resident’s relative told the inspectors their family member often waited 12 to 14 days before being bathed.

The report continued: “We saw one person on the floor. This person had been identified at risk of falls, and had suffered a number of falls since January, one resulting in admission to hospital for surgery.

“A letter from the hospital recommended a chair, bed sensor mat and hip protectors, to minimise the risk of harm. These were not in place. Staff were unable to explain why.”

Inspectors added: “There was one occasion when the medicines trolley was left unattended in a lounge, with the keys in the trolley and medication in a pot on top.”

There was no servicing contract for the lift, and emergency lighting, smoke detectors and fire extinguishers all needed replacing. Fears over staffing levels were also raised.

The spokeswoman said: “When the inspection was made, Warren Park was about to undergo extensive refurbishment, and this has now been completed, with new carpets and furnishing and improvements to lighting.

“These are more than just aesthetic, and will help our staff to keep the home safer, cleaner and more pleasant for residents. Systems for medication, care, and staff organisation have all been improved. We have recruited more nurses and carers.”

 

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