CHESTERFIELD Royal Hospital meets just two out of five basic care standards which ensure patients are being treated appropriately, the Care Quality Commission has found.
Inspectors for the watchdog found 18 per cent of 50 hospitals assessed did not always meet the standards in 2012, compared to 12 per cent in 2011.
They were looking for evidence of meeting basic standards of safeguarding patients from abuse, treating patients with respect, providing for patients’ nutritional needs, having appropriate staffing levels and proper record keeping.
In Chesterfield, two of the five standards were met.
A hospital spokeswoman said: “When the commission visited us in 2012, they highlighted three issues on the two wards they reviewed.
“In particular, some of our nursing records needed improvement – to ensure they fully reflected individual patients’ needs and wishes; to support their care and recovery. We’re confident the work we’re undertaking through our care strategy is driving up quality of service and it responds to the commission’s call for high standards of basic care for all patients, but especially older patients and those with dementia.”
Commenting on the national picture, David Behan, commission chief executive, said: “It is disappointing people are still not being given enough privacy when receiving personal care and are left alone when they call for help.
“This is basic care and getting it right can transform a stressful experience for an older person into a supportive and caring one.
“Safe, good quality care is not complex or time-consuming. Effective leadership and staff who feel supported make this happen every day.”
s there enough privacy in our hospitals?
Email: letters@thestar.co.uk
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