elderly patients at Doncaster’s biggest hospital are treated with respect and receive help to eat their meals, an inspection has found.
Doncaster Royal Infirmary has been told it meets the Care Quality Commission’s essential standards of quality and safety, following a visit to the hospital in April.
The Armthorpe Road hospital was one of seven trusts in England to pass the Commission’s inspection of NHS premises, looking at whether older people are cared for properly when they are in-patients.
Each inspection team was led by one of the CQC’s professional inspectors and included an NHS nurse and an older person, who has received hospital care, to give the patient perspective.
Hilary Bond, Director of Nursing and Quality at Doncaster and Bassetlaw Hospitals NHS Foundation Trust, said the inspectors visited two wards at DRI where there are a number of older patients.
Staff introduced a system using red trays to denote patients who need help with eating.
“They interviewed patients and staff and observed mealtimes on both wards and looked at how staff were caring for patients.
“Patients were complimentary about staff, and told the inspectors they enjoyed the food and there was plenty of choice.
“We now ask patients for their opinions on a range of quality standards every month so we can see more quickly and much more accurately what patients think of the services we provide.
“These aspects of care are particularly important and we have been emphatic about making ongoing improvements to patients’ experiences of mealtimes, privacy and dignity.
“The CQC inspection gives patients, the public and our staff reassurance that we are paying attention to the needs of our patients.”