A COUPLE’S holiday at a luxury hotel turned into a nightmare when Janet Streets ended up in hospital for five days after travelling to Egypt with her husband to celebrate his 50th birthday.
During their stay at the Sol Y Mar Sea Star in Taba, Janet and David Streets claimed they saw dead dogs on the beach, food was uncooked and hotel rooms were filthy.
After returning home from their two week stay Janet, 51, was admitted to hospital suffering food poisoning. Now the couple have instructed law firm Irwin Mitchell to take legal action against holiday giants TUI UK.
Other holidaymakers also complained about food at the hotel, with critical comments on a travel advice website.
David, an electrical engineer of Thorpe Hesley, Rotherham, claimed: “The hotel staff were putting poison on the beach to kill stray dogs. I saw them wrapping carcasses in a towel, carrying them over the road and dumping them out of sight. It was extremely upsetting and the staff said they hated doing it but they had to do as they were told.”
Janet and David both ended up with stomach bugs and after returning to the UK Janet was admitted to Rotherham Hospital for five days and treated for gastric problems.She still gets stomach cramps and lethargy.
David said: “I turned 50 and wanted some sun to celebrate but it was just an awful experience and it ended up being nothing like a holiday.”
Janet added: “As a holiday experience it was shocking. We had booked to go on an excursion while we were there but had to delay it by two days because I was so ill.
“Even when we did go I had to take it steady, which is very difficult on a guided tour. I ended up in hospital for five days when we got back, which was very scary.
“I felt dreadful and even now I have not full recovered. We wish we had never gone on that holiday. It did more harm than good.”
A spokesman for TUI UK, which includes Thomson, said: “Thomson was concerned to hear Mr and Mrs Streets felt ill while on holiday at the Sol Y Mar Sea Star in Taba. The health and safety of our customers is our primary concern and we audit all the hotels to which we operate to ensure the strictest health, hygiene and comfort levels are maintained.
“We can confirm our legal team has been contacted by a law firm about this matter.
“As Mr and Mrs Streets have decided to initiate legal proceedings we are unable to comment further.”