A furious Armthorpe holidaymaker has launched legal action against travel firm Thomson after enduring a ‘holiday from hell’.
Tony Walton, 48, is among 160 people who were so disgusted by the chaos at the Riu Resort in the Dominican Republic they staged a dramatic sit-in last month.
During his two-week holiday, which had been arranged for his wife’s birthday and sister’s wedding anniversary, Tony suffered diarrhoea, sickness, stomach cramps and lethargy. He also saw an influx of locals ‘invade’ the resort, taking all the food and using the swimming pools as a toilet.
Dad-of-two Tony, a sales manager, said: “This really was the holiday from hell and I’ve never felt so stressed in my life. The food was absolutely disgusting and we sometimes saw birds and flies buzzing around the buffet area.”
Tony and his family were moved to a new hotel but remain unhappy. Irwin Mitchell is now taking legal action against TUI UK, Thomson’s parent company.
Lawyer Suki Chhokar said: “We are concerned to hear reports from so many holidaymakers about the substandard conditions they experienced and the health and safety concerns they raised about people urinating and defecating in the pool.
“We hope TUI UK Limited will work with us to resolve their cases as quickly as possible so they can finally achieve justice for their ruined holidays.”
A Thomson spokesman said: “Thomson is sorry that some customers were unhappy with their stay. As this case is now subject to legal proceedings it would be inappropriate to comment further.
“Thomson holds customer satisfaction in the highest regard and do everything possible to ensure our customers have a fantastic holiday.”