MEET the girl with the Sheffield smile - beaming Elizabeth Cass.
The 32-year-old bar and lounge waitress is the winner of The Star’s Sheffield Smile Award at this year’s Hospitality Sheffield Awards.
Elizabeth, who works at the former Sheffield Park Hotel, now Doubletree by Hilton, got the most votes in a poll of Star readers after we featured the story of eight finalists.
Bosses said of Elizabeth: “If the hotel had a landlady, then Liz would be the one!
“She is cheerful, chatty, compassionate, a confidante and likes a bit of gossip! She has only to meet someone once and can immediately remember their preferred beverage and where they like to sit.
“Liz has a sensitive and caring side to her personality and studied for a qualification in British sign language to assist guests with hearing difficulties. Liz achieved a lifetime ambition after a parachute jump to celebrate her 30th birthday.”
The awards were presented at the Holiday Inn Royal Victoria, honouring the best in the city’s vibrant hospitality industry, which includes hotels, events and conference venues.
The other Star Smile Award finalists were: Katie Brickell, 25, Hilton Sheffield; Kelly Brown, 31, Park Inn Sheffield; Scott Kristen, 37, Kenwood Hall; Sam Lewis, 19, Tankersley Manor Hotel; Verity Marriott, 28, Rutland Hotel; Claire Murphy, 36, Best Western Plus Mosborough Hall Hotel; Paige Russell, 18, Holiday Inn Royal Victoria Sheffield.
Our main group picture shows all the category winners. Back row: weekend team at the Rutland, awards host BBC presenter Tom Ingall and Michelle Gledhill, of Park Inn, runner-up unsung hero). Middle row: weekend team Rutland, Lee Twidalem Jurys Inn (exceptional customer service), Jon Hobson – Park Inn (mentor). Front row – weekend team Rutland, Elizabeth Cass (Sheffield Smile), Debbie Smith of Tankersley Manor (shooting star), Zivile Riepsate of Aston Hotel (innovator) and John Senior – Jurys Inn (unsung hero).