Driven to despair by cracked glass saga

Pictured is Vera Beever,of Mason Laithe Road,Shiregreen,complaining about a faulty window,that has not yet been repaired since she reported it in January
Pictured is Vera Beever,of Mason Laithe Road,Shiregreen,complaining about a faulty window,that has not yet been repaired since she reported it in January
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A HOUSING firm has apologised to a Sheffield woman after she was left waiting six months for a cracked window to be repaired.

Vera Beever, a 69-year-old grandmother who lives on Mason Laithe Road, Shiregreen, said she had been driven to despair by the fiasco.

She was repeatedly visited by builders, none of whom have been able to complete the repair properly.

At one stage the window, in the ground floor living room, was left boarded up for six weeks, leading to an attempted break-in at her house.

She said she ended up sleeping downstairs because she was ‘too scared’ to go to bed.

Mrs Beever said she reported the crack, caused by a rotten frame, at the start of February.

Workmen came twice to carry out the repairs but each time the pane of glass was too small.

Mrs Beever said: “Since then, I have been given dates for when workmen would come but nobody turned up. I’ve repeatedly tried to contact the landlord, Sanctuary, but had no reply.

“What a shambles. I’ve lived here 45 years, always paid my rent on time and never asked for anything. Now there is a problem I feel like the landlord is just not interested.”

Sanctuary Housing apologised for the problems and went out to fix Mrs Beever’s window this week.

A spokesman said: “We would like to apologise to Ms Beever for the delay in getting this work done and the inconvenience caused.”

After The Star passed on Mrs Beever’s complaint, Sanctuary dealt with the case as a priority and the work has now been carried out to her satisfaction.