A DISABLED Rotherham United fan has hit out at the lack of facilities at the club’s new ground.
Wheelchair-user Michael Frost has blasted bosses at the New York Stadium – which opened in the summer – for a ‘lack of consideration’ for supporters with disabilities.
The 27-year-old season-ticket holder says the club has failed to provide a room for disabled people to get refreshments and stay warm prior to the game, as The Millers did at their old ground.
He and other wheelchair users have been forced to cram into the packed stadium bar, where they have suffered ‘terrible’ comments from able-bodied people, or find themselves being served last.
Mr Frost, of Swinton, said: “I wrote to the chairman before they built the stadium asking for a room for disabled people to sit in.
“It is hard getting around outside the stadium when you are surrounded by crowds of able-bodied people.
“I thought the new stadium would have only the best facilities. Nobody has taken disabled fans into consideration. If you go into the bar where there are thousands of other fans, people are complaining about you being in the way. Some of the things I hear people saying are terrible.”
However, Paul Davis, stadium manager, said: “We try to accommodate all supporter requests where possible and make the match-day experience welcoming for all.
“We are unable to offer any supporter a room to keep warm as we do not have this facility. It would not be practical to offer the regular 7,000 supporters who attend our home matches such a facility.
“We have made arrangements for disabled supporters who have bought a ticket on level two to use the facilities on the west stand concourse.
“We are always open to listening to suggestions and ideas from supporters. Sometimes procedures can been changed to improve the services we offer, but unfortunately there are occasions where requests cannot be granted.”