highways bosses have been forced to apologise to a Sheffield resident after starting work on a pedestrian crossing outside her house without consultation.
Nicola Taylor, who lives on Chaucer Road, Parson Cross, found out about the scheme when contractors turned up and her father John asked them what they were doing.
Nicola, a nurse at the Northern General Hospital, found the crossing had been given permission four months earlier.
Work was halted so the crossing plans, part of a traffic management scheme around the new Asda store, could be reconsidered - with Nicola’s views taken into account.
The crossing was approved at that meeting despite being on a bend, at a junction and 100 yards from the store. Board members said an alternative, closer to the store, would inconvenience more residents.
Head of transport and highways John Bann and project leader Simon Botterill, apologised in a letter to Nicola for their error.
Nicola said: “As a nurse, if I had dealt with anyone in such a manner I would have been struck off. This issue has been handled in an unprofessional and uncaring manner.”
She added she had just spent £1,000 on widening her drive to double width but now will not be able to use the extra section as the pedestrian crossing will be in front of it. She is also worried the crossing will make access difficult to her existing drive.
Nicola said: “It’s as if they’ve gone ahead with the crossing here because I’m one person on my own, whereas the other location would upset seven households.
“The crossing is so far from the store it probably won’t even get used.”
Sheffield Council added the location for the crossing - paid for by Asda - was ‘acceptable from an engineering and safety perspective’.