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Calls ring alarm bells
A "PUSHY" alarm company has triggered complaints to trading standards and the police after cold- calling elderly people in South Yorkshire.
Reps for the firm, SAS Fire and Security Systems, of Stockport, advise householders they live in a high-crime area and their existing alarm is useless because it is not monitored.
SAS offers to fit a system free and charge to monitor the alarm but, according to Trading Standards, the cost is high, the cover is exaggerated, the contracts are very long and the credit is at very unreasonable rates.
A Trading Standards spokesman said: "The company is often unwilling to give their details over the phone, the salespeople are aggressive, pushy and difficult to get rid of when invited into the home."
One caller to Action Desk, who asked not to be named, said the SAS rep was in her parents' house for three hours.
SAS was unavailable for comment.
All incidents involving this company, and another alarm firm with the same methods – Crime watch UK/Crime research UK – should be reported to Consumer Direct on 08454 040506.
Remember you have a seven-day 'cooling off' cancellation period after signing a contract in your home.
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Wednesday 23 May 2012
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