‘Exploitation’ at BT call centre blasted by union

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CWU protest about the exploitation of agency workers at the BT Call Centre on Wilmington Drive at Lakeside Doncaster

NDOS only CWU protest about the exploitation of agency workers at the BT Call Centre on Wilmington Drive at Lakeside Doncaster

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UNION protesters have blasted BT at a demonstration outside its Doncaster call centre, accusing the telecommunications giant of exploiting its workers.

Members of the Communication Workers Union say agency workers are being unfairly hit by a loophole in the law.

The union claims more than 120 agency workers are on ‘pay between assignment’ contracts which means that, after 12 weeks, instead of receiving pay equal to that of directly-employed staff, they remain on as little as £7 an hour - around £5 an hour less than other call centre staff.

 

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