Maintaining bus shelters and keeping printed timetables are top priorities for passengers in South Yorkshire, a survey says.
The top three priorities highlighted in a public consultation carried out by South Yorkshire Passenger Transport Executive also included having 24-hour access to information and services.
Having travel centres open, the ability to renew passes online and also buy a ticket with cash were also thought to be important.
The executive carried out the consultation to gauge how customers feel about services and how they might work in future, if savings need to be made – feedback will be considered when the next budget is set.
The last round of savings proved controversial when it resulted in the withdrawal of bus concessions for disabled and elderly people – sparking a campaign which won a partial U-turn.
So-called ‘freedom riders’ have carried out their own consultation as they were annoyed it did not ask questions about concessionary fares.
FreeBee buses in Sheffield city centre were also axed.
In the consultation most people, or 84 per cent, said they were satisfied with the cleanliness of bus shelters and more than half would be concerned if they were cleaned less often.
Comments included people saying they felt they should ‘ not be treated like second-class citizens, paying more for services, when the level of service reduces’, vermin would increase and that falling standards would increase anti-social behaviour. Most felt paper timetables should be available but one person asked: “Why are SYPTE still providing paper timetables in 2014?”