Bleepers ease hospital waiting stress

healthpicsd'Alanna Hurman (seven) with mum Samantha and staff nurse Anne Brammer.

healthpicsd'Alanna Hurman (seven) with mum Samantha and staff nurse Anne Brammer.

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MUMS and dads visiting Sheffield Children’s Hospital can now go for a coffee or a walk in the park to reduce the stress of waiting, thanks to a new set of bleepers.

The pagers, which cost £4,500 and were funded by The Children’s Hospital Charity, are now in use in the Outpatient Department, allowing parents to roam up to a mile away if clinics are late or an emergency situation occurs.

Bleepers are handed out to parents by reception staff which buzz five minutes before the family are needed for their appointment.

Mum Samantha Hurman, who had brought her seven-year-old daughter Alanna in for an appointment, said: “I was just reading about it, it looks like a good idea – when there’s a queue there can be a long wait!”

John Reid, director of nursing and clinical operations at Sheffield Children’s Hospital NHS Foundation Trust, said: “It’s important to us that families get a good balance between excellent medical care and providing a good overall experience at our hospital.

“Sometimes all mums and dads want is a short walk without the fear of missing their slot.”

More pagers, that were introduced following a patient survey last year, are in the pipeline to go into other departments this year including pharmacy, opthalmology and X-ray and for parents whose children are being operated on, allowing mums and dads to be there when they wake up.

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