ORDERED in July and not sorted until March – no wonder the Allens want compensation.
The Swallownest couple paid for a wardrobe and drawers from Bensons for Beds at Drakehouse, Crystal Peaks, last July.
But when the delivery arrived two months later the wardrobe was wonky.
Bensons agreed to send a replacement. However, because it was made in Germany it wouldn’t arrive until December.
It didn’t. Bensons then said January 13, it still wasn’t delivered.
Carole Allen contacted Action Desk.
She said: “You can imagine our frustration and anger. We are still have no idea when we will be receiving our new wardrobe. We still have the damaged one which we will have to dismantle at some point. But when?”
THE wardrobe has landed! And Bensons is offering £144 in compensation.
A spokeswoman said: “The distribution centre never received the order from the suppliers, but the paperwork said it had.
“We apologise for the delays.”