Action Desk: Repair bill a soar point

Craig Veitch. Craig Veitch songwriter
Craig Veitch. Craig Veitch songwriter
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WHEN Craig Veitch knocked the door mirror off a Range Rover he knew it would cost him but he’s staggered at how much his problems have multiplied.

WHEN Craig Veitch knocked the door mirror off a Range Rover he knew it would cost him but he’s staggered at how much his problems have multiplied.

Craig says the owner rang him after the bump and said he’d accept £580 plus VAT in cash.

But when he declined and passed it to his insurance company, he was hit with a County Court summons and a bill for £2,800, which included £1,700 of hire charges.

The demands came from Kindertons, an accident management firm which represents no-fault motorists who don’t want to claim on their insurance.

It also sent a letter saying they were suing him because his insurance firm, Equity Group, was being uncooperative.

Craig, of Brandreth Road, Upperthorpe, vowed to go to jail rather than pay nearly five times more than the original demand.

He said: “There shouldn’t have been any hire charges, but even one day doesn’t add up to that. And what am I paying £1,600-a-year van insurance for when it’s me who could end up in court?”

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A KINDERTON’S spokesman said the Range Rover was in the garage for eight days and hire charges for a Volvo XC90 4x4 were £1,267.59.

He said that Mr Veitch failed to report the accident to his insurers – as per his legal obligations – causing delays which resulted in £700 of punitive charges.

There was also two other fees, totalling £117.50.

He said: “The increase to £2,800 is as the claim has not been paid in industry timescales, as a punitive measure.”

An Equity Group spokesman said they would pay up.

It had taken two-and-a-half months to receive a claim form from Mr Veitch, he added.

“As we could not respond to the other person quickly their claims management company issued the summons.