Action Desk: Lights working at last outside house

New style street lighting on Stovin Gardens at Darnall in Sheffield'Picture Dean Atkins
New style street lighting on Stovin Gardens at Darnall in Sheffield'Picture Dean Atkins
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Lack of street brightness blamed for fence being kicked in and cans thrown into garden.

New street lights outside a Sheffield man’s home had not been working since they were installed.

New style street lighting on Stovin Gardens at Darnall in Sheffield'Picture Dean Atkins

New style street lighting on Stovin Gardens at Darnall in Sheffield'Picture Dean Atkins

Brian Lovell, of Stovin Gardens, Darnall, had been complaining to the council about the street lights not working since they were installed outside his home two months ago.

He said since then he has had his fence kicked down and people have been sitting on what little fence he has left, drinking and throwing cans into his garden.

Mr Lovell blamed the lack of street lighting for the rise in anti-social behaviour.

He said there is a footpath down the side of his home which runs to the main road where a school is and the darkness has encouraged lots of people to hang around.

New style street lighting on Stovin Gardens at Darnall in Sheffield'Picture Dean Atkins

New style street lighting on Stovin Gardens at Darnall in Sheffield'Picture Dean Atkins

“The lights haven’t been working since they were installed two months ago,” said Mr Lovell.

“I keep complaining to the council and all I get is excuses. They told me they had fixed it, but they haven’t.”


After Action Desk contacted the Streets Ahead team at Sheffield City Council, the street lights were quickly fixed.

Fox Valley development, Stocksbridge.

Fox Valley development, Stocksbridge.

A Streets Ahead spokesperson said: “We would like to thank Mr Lovell for bringing the unlit street lights on Stovin Gardens to our attention.

“One of our electrical technicians visited the road and found that five street lights had been vandalised, meaning that they were no longer working.

“We were able to resolve the issue and put the street lights back in light.

“One of the street lights on Stovin Gardens was found to have no power to it. This has been referred to Northern Powergrid and work is now under way to coordinate a repair. If the public spot any street lights that aren’t working, we urge them to report them to us either online or by telephoning us on 0114 2734567.”

Angela Smith,MP

Angela Smith,MP

Retail and office development internet line finally up to speed after delay

Tenants at a new retail and office development said a high speed internet line installed by BT Openreach was not working.

Fox Valley, a 28-acre site in Stocksbridge, is being transformed into a new retail, office and housing development, just off the A616 Sheffield to Manchester Road.

New tenants included Angela Smith, MP for Penistone and Stocksbridge, and her team who has moved offices.

The team had been trying to use the new high speed service, which was supposed to be installed in October and other tenants had delayed moving into the offices because of the issue.

Action desk was contacted by Amanda Holmes, head of communications at Dransfield Properties Ltd who are letting some of the new offices on the site.

She said that although BT have put in high speed fibre broadband there is apparently an issue with their systems recognising this so they can’t switch over the new offices to the service – even though their engineers have installed it and it is there and active.

She said: “We have companies who can’t move in until this is resolved – including the local training company Live and Learn.

“The local MP Angela Smith has also moved her constituency office to one of the buildings and her team are currently working from dongles because of this problem which we are told on a daily basis will be resolved very shortly – but this has been going on for weeks now.

“As you can imagine it’s extremely frustrating for us as a company delivering jobs and investment in the area and most frustrating for our tenants who want to move in.”


Within days of Action Desk contacting BT Openreach the problem was fixed.

An Openreach spokesman said: “We are really sorry for the issue that has led to this delay. Thankfully, it is now resolved and the problem has been fixed.”

Switch on to energy-saving lights for next Christmas

Make a new year’s resolution to save money next Christmas.

A simple switch to energy-saving fairy lights for your tree and outdoor decorations could knock a staggering £20 off your electricity bill during the festive period.

That is according to research carried out by electricity company Good Energy.

The renewable energy company has calculated that replacing old, incandescent fairy lights with LEDs could save you up to £20 on your electricity bills.

This comes as a new survey reveals that people are needlessly wasting electricity and cash at Christmas time. Figures show that one in three Brits still don’t use energy-efficient fairy lights whilst a sizeable 41 per cent also confessed to leaving their lights on for more than six hours a day over the festive season.

Juliet Davenport OBE, founder and CEO of Good Energy, said: “It’s surprising how much electricity Christmas lights use up.

“Switching to LED lights, and being more careful about how long you leave them on for, will save you money, and is good for the environment too.”

As well as switching fairy lights to LEDs, other steps you can take include putting lights on a timer, turning off other lights in the house when fairy lights are in use, or even just using fewer lights.

Action Desk: Get in touch

If you have a consumer problem in need of solving or need advice please use the contact details below:


Telephone: 0114 2767676 ext 3523 Or alternatively write to: Lauren Clarke, Action Desk, The Star, York Street, Sheffield, S1 1PU