ACTION DESK: Leaking roof leads to domestic misery

Elizabeth Chinn from Low Edges who has a leaking roof that the council wont fix despite having erected acaffolding at her property
Elizabeth Chinn from Low Edges who has a leaking roof that the council wont fix despite having erected acaffolding at her property
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No-one particularly likes heavy rain, but for one Sheffield woman it brought an extra headache. The roof in Elizabeth Chinn’s bedroom first started leaking during a period of heavy rain in July.

She quickly contacted Sheffield Council to report the leak – which dripped directly onto her bed – and an inspector was sent out.

Elizabeth Chinn from Low Edges who has a leaking roof that the council wont fix despite having erected acaffolding at her property

Elizabeth Chinn from Low Edges who has a leaking roof that the council wont fix despite having erected acaffolding at her property

Scaffolding was erected at the front of her flat in Low Edges, Sheffield, within a few days and Miss Chinn thought it would not be long until the roof was fixed.

But for two months nothing more happened.

She contacted the council again and was told that workers were having difficultly accessing the back of the property to erect more scaffolding, because of the property owner living on the ground floor.

The final straw came after a night of heavy rain in August when the roof started leaking again.

Miss Chinn reported the issue to the council, and contacted Action Desk for help.

She said: “Two days after I first reported the problem they put up scaffolding at the front, but since then there has been nothing.

“I started to get quite upset with the council because I’ve been unable to sleep.

“I will probably have to get new bedding and a mattress, which I can’t really afford to do.”

ACTION

After Action Desk got involved work soon started on the roof.

A Kier spokesman explained workers were having difficulty accessing the property and therefore there was a delay in the work being carried out.

He said: “We received notification regarding the leaking roof on July 6, 2015, however due to access issues at the privately owned, adjoining property, we were unable to erect all the necessary scaffolding until September 10, 2015.

“Work was then completed on the same day and having apologised to Ms Chinn for the delay, we have compensated her for any inconvenience caused.”