Action Desk: Housing firm ‘sorry’ for garden mess

Marilyn Holmes and husband Tony who can't enjoy their garden in Wincobank due to the lack of drainage

Marilyn Holmes and husband Tony who can't enjoy their garden in Wincobank due to the lack of drainage

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A Sheffield couple are ‘completely fed up’ with the state of their garden after months of delays in getting it put right.

Tony and Marilyn Holmes moved in to a new build, run by Sanctuary Housing, on the Flower Estate in Wincobank in 2011 and were delighted with their new home.

We have appointed a specialist contractor to carry out the drainage works

But the pair noticed their garden wasn’t quite right and around a year later the lawn started to deteriorate rapidly.

A landscaping expert who had a look at the garden was ‘stunned’ – telling the couple no drainage had been built into the garden.

The couple told Action Desk their garden resembled a ‘bog’ when it rained and was soon slanted on one side.

“We got sick of contacting people to try and sort it,” Tony said.

“We kept phoning and phoning and we got the same answer saying Sanctuary would send somebody to fix the problem. It’s been going on for months and we just wanted it sorting really.

“You move into a place and you expect everything to be fit and proper but we had no idea there wasn’t any drainage in the garden.

“I’ve wanted to contact Action Desk for a while but I’ve held off and gave them the benefit of the doubt

“It’s been a proper mess. I often said it looks like a bog and it’s full of slugs.

“The water can’t go anywhere and just sits on the lawn.

“We don’t let our grandchildren play outside – it’s impossible you can’t let them out in it. It’s such a shame.”

Action Desk contacted Sanctuary Housing and a spokesman said they would ensure the work on Mr and Mrs Holmes would be carried out.

Wendy Banks, Operations Manager at Sanctuary Housing, said: “We are very sorry for the inconvenience Mr and Mrs Holmes have experienced. We have appointed a specialist contractor to carry out the drainage works and they are now ready to start work on the garden.

“Mr and Mrs Holmes have said they will be able to give us access to their garden around mid-October and we have scheduled the work in for then.”

Action Desk has contacted the couple again to check if the work had been carried out but Sanctuary had still not sent workmen to fix the problem.

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