Action Desk: Cracked meter row

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has Tim Byram unearthed a little-known problem with water meters?

has Tim Byram unearthed a little-known problem with water meters?

He is suing Yorkshire Water after a meter at his late mother’s home cracked in winter and flooded the house on Smithymoor Avenue, Stocksbridge.

The unit was under the stairs in the semi which was unoccupied and unheated.

Mr Byram, a solicitor, said: “The damage was caused by their water meter which cracked in the cold snap at Christmas.

“The engineer said he had been called out to fix loads which had broken in the cold.

“They ignored all my letters claiming compensation so I have now issued a summons.

“Their defence suggests the weather was to blame.

“I can’t believe the meter had tolerance levels such that they accept it will crack in a British winter.

“I wonder if there are other people with similar damage?”

Action

A YORKSHIRE Water spokeswoman said “Unfortunately at this time, we are unable to comment on this issue due to legal reasons.

“In December alone we repaired over 3,000 bursts compared to 600 in an average December.

“Regulations require that we make automatic payments to customers if we do not meet certain standards of service.

“There are exceptions in certain circumstances such as the severe weather we experienced in the region in December and January.”

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