Action Desk

Action Desk

Get in touch with Action Desk and see if we can help

Action Desk is here to help you – no matter how big or small the problem is, we will do our best to solve it.

News 1
Jill Wolstenholme from Sheffield with the broken Snooper Sat Nav they wont repair after the mounting system failed

Action Desk: Caravan enthusiast in dispute with firm over broken sat nav

A Sheffield woman is in dispute with an electronics firm after a specialist motorhome and caravan sat nav broke after only its second use.

News 1
Aidan McGeown had an issue with his Now TV not working

Action Desk: Free trial for on-demand TV box goes off for days

A disgruntled user of an on-demand TV service has said he feels ‘completely ignored’ after the device failed to work for more than a week in total.

Tracy Lycett is unhappy with Homebase after trying to sort out her kitchen for 14 months.

Action Desk: ‘Reduced to tears’ over continued kitchen delay

A Sheffield grandmother has told Action Desk how she was brought to tears over her ongoing battle with delays on a kitchen she bought more then a year ago.

Doug Wood is unhappy with the quality and fitting of his window blinds. Picture: Andrew Roe

Action Desk secure full refund for OAP after blinds row

A Sheffield pensioner has said a row over blinds he ordered has taken its toll on his health.

Ian McColl, purchased flooring that never materialised and is now still awaiting the refund he was promised. Picture: Marie Caley NSST McColl MC 3

Action Desk: Customer demands apology after flooring he ordered never showed

A Sheffield man has hit out at a flooring company after shelling out nearly £1,000 only for the product he ordered never to arrive.

News 1

Action Desk: TV on demand service had ‘four day black out’ problem

A Sheffield man who tried Sky’s on demand service NOW TV has told Action Desk his service went down for four days on his two week free trial.

News 1

Action Desk: Council to look again at ‘unsafe pavement’ after woman’s injury

A woman is demanding Sheffield Council take action to sort out an ‘unsafe’ pavement where she was hospitalised after injuring her wrist.

Amey leave the cobbles at Bramham Road in disarray

Action Desk: Workers ‘abandoned’ road resurfacing job

Council contractor Amey have been accused of ‘abandoning’ a job half done after starting road resurfacing works and failing to return after a few days on site.

News 2
The parking line painted in the wrong place,partly covering Michael Kevans driveway

Action Desk: Amey apologises over road markings blunder

Council contractor Amey has been left red-faced after dropping a clanger by painting parking lines in the wrong place.

News 28
Hayden Wilkins in his damp ridden flat in Jaunty Crescent in Sheffield

Action Desk: Damp in council flat causing havoc for young couple

A young Sheffield couple has said their pleas to help sort out ‘damp and mould’ in their council-owned flat are being ‘ignored’ by housing officers.

News 3
Action Desk: Supporters to get money back after months of ignored emails

Action Desk: Supporters to get money back after months of ignored emails

A group of Sheffield football fans who were offered ‘inadequate’ compensation when their flight was cancelled have settled their claim for a larger sum.

Ed Kamm, MD of First Utility said Sheffield residents had overspent by as much as �38m on their energy bills

Action desk: Utility bill overspend of £38.3 million

An independent energy provider is claiming people in Sheffield are one of the worst for overpaying on their gas and electricity bills.

Marilyn Holmes and husband Tony who can't enjoy their garden in Wincobank due to the lack of drainage

Action Desk: Housing firm ‘sorry’ for garden mess

A Sheffield couple are ‘completely fed up’ with the state of their garden after months of delays in getting it put right.

News 1
Malcolm Foster, of Abbeydale Road, Sheffield, pictured outside his home. Picture: Marie Caley NSST Foster MC 3

ACTION DESK: Sheffield Council ‘sorry’ for housing benefit blunder

Sheffield Council has been forced to apologise after admitting they were wrong to claim they had overpaid thousands of pounds worth of housing benefit to a tenant.

News 3
ACTION DESK: Fan’s fury over airline’s ‘joke’ compensation offer

ACTION DESK: Fan’s fury over airline’s ‘joke’ compensation offer

A football fan has said he’s been left furious after claiming an airline has not offered adequate compensation when his plane home was cancelled.

News 2
A sign telling drivers a bus lane is ahead is obscured by an over grown tree, a driver has said. Pensioner William Butterick fell foul after entering the bus lane on Holme Lane in HIllsborough. He later revisited the bus lane where he got the ticket and realised the sign was blocked from view. he willingly paid the fine but wants to ask Sheffield Council to move the sign so drivers can see it.

ACTION DESK: Call to move Sheffield bus lane sign blocked from view by overgrown tree

A pensioner has called on the council to move a sign telling drivers they’re heading for a bus lane - which is covered up by an overgrown tree.

News 7
Pensioner Mavis McLennan has said a debt recovery letter sent by Sheffield Council for 10p has left her stressed

ACTION DESK: Sheffield pensioner issued debt recovery letter for 10 pence

A pensioner has said she has been left angry and stressed over a debt collection letter sent from Sheffield Council – for just 10 pence.

News 18
Kay Betson and her dog Woody who had his testicles injured after a cut at Pets at Home

ACTION DESK: Owner’s anger after dog’s grooming injury

A furious pet owner has said she felt fobbed off by staff at a pet store after her dog was injured in a grooming accident.

News 19
Emily Price, 82, and others in her building on Dyche Road were kept being flooded due to leaking roofing and blocked pipes in her council owned building. Emily is pictured with neighbour Ronald Webster in the area where the flooding took place.

ACTION DESK: Sheffield Council workers ‘sorry’ after flooding due to blocked drains

Sheffield pensioners in a block of flats had to endure a leaky roof for more than six weeks which left the door frames and stairwell in a watery mess.

News 2
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