Action Desk

Action Desk

ACTION DESK: Sheffield pensioner issued debt recovery letter for 10 pence

A pensioner has said she has been left angry and stressed over a debt collection letter sent from Sheffield Council – for just 10 pence.

News 14
Kay Betson and her dog Woody who had his testicles injured after a cut at Pets at Home

ACTION DESK: Owner’s anger after dog’s grooming injury

A furious pet owner has said she felt fobbed off by staff at a pet store after her dog was injured in a grooming accident.

News 16
Emily Price, 82, and others in her building on Dyche Road were kept being flooded due to leaking roofing and blocked pipes in her council owned building. Emily is pictured with neighbour Ronald Webster in the area where the flooding took place.

ACTION DESK: Sheffield Council workers ‘sorry’ after flooding due to blocked drains

Sheffield pensioners in a block of flats had to endure a leaky roof for more than six weeks which left the door frames and stairwell in a watery mess.

News 1
Money

Protect yourself against dodgy landlords and get your deposit back

In the last month Action Desk has received multiple enquires about deposits in private tenancies – with many readers asking the best way to resolve a dispute.

News 2
Graffiti at St Wilfrids Centre

Donation for St Wilfrid’s – but more help is needed

A kindhearted company has said that they will donate 40 litres of graffiti remover to a centre for vulnerable adults that has been vandalised.

News 5
Melanie Benton, 49,  is pictured with the patio door that will not open. Photo: Chris Etchells

Action Desk with Lauren Clarke: “My house is a fire risk’ claims terrified tenant”

A Sheffield woman says her council property is a dangerous ‘fire hazard’ because four smoke alarms in the house do not work and her rear patio doors will not open. She also claims that wiring throughout the house is faulty.

News 8

New booster seat ban will come into force at end of the year

Stricter rules regarding the use of booster seats will come into force later this year limiting the use of backless booster seats to older children.

News
Action Desk: Wheely good or Denise in long-running mobility scooter battle

Action Desk: Wheely good or Denise in long-running mobility scooter battle

A Sheffield woman who battled with a mobility scooter company for six months after a botched repair has had some wheely good news.

News 2
Action Desk: Money returned to Action Desk reader after long-standing electricity problem was solved

Action Desk: Money returned to Action Desk reader after long-standing electricity problem was solved

A customer did not receive any money back from an electricity company after she switched to another provider in January – despite being in credit.

News
Partially sighted Gillian Thorpe after her kitchen ceiling fell down after a water leak in the roof

Action Desk: Quick action after roof literally fell in

A visually impaired mother and daughter from Sheffield asked for help after the roof of their council property leaked and they were unable to use their kitchen.

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Action Desk round-up

Action Desk round-up

A round-up of Action Desk issues over the last month.

News
Broadband image. Picture Lesley Pickersgill

Company named and shamed after broken promises

An angry BT customer had been given five dates when her new broadband would be up and running.

News 3
Jennifer Howell, of Cypress Gate, is unhappy that a hole has been dug for a street light to be fitted outside her house in the incorrect place, after she had agreed to pay to remove the street light. Picture: Andrew Roe

Glimmer of hope on streetlight position

A Sheffield resident thought streetlight work would be the perfect chance to move a light that had been incorrectly placed outside her home.

News 2
The rear to Edward Walkers home that is regularly flooded due to faulty slabs

Action Desk: Pensioner feared fall due to uneven paving

A pensioner was in fear of slipping on uneven paving slabs outside his home when he called Action Desk for help.

News

ACTION DESK: Frustrated by Keepmoat property row

Ashley Smith had been having problems with housebuilder Keepmoat for several weeks when he contacted Action Desk.

News
Elizabeth Chinn from Low Edges who has a leaking roof that the council wont fix despite having erected acaffolding at her property

ACTION DESK: Leaking roof leads to domestic misery

No-one particularly likes heavy rain, but for one Sheffield woman it brought an extra headache. The roof in Elizabeth Chinn’s bedroom first started leaking during a period of heavy rain in July.

News 1
Action Desk round-up

Action Desk round-up

A round-up of Action Desk issues over the last month.

News
Action Desk round-up

Action Desk round-up

A round-up of Action Desk issues over the last month.

News
Driver claims bollard is not high enough

Driver claims bollard is not high enough

A disabled motorist has hit out at a Sheffield shopping centre after she damaged her vehicle in its car park.

News 3
Charged insurance for car I didn’t own

Charged insurance for car I didn’t own

A Sheffield man could not understand why he had been charged for an insurance policy for a car he had not owned for nearly two years.

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