I read Tesco’s UK profits are up by 1.5 per cent.
Things will not be so healthy at their store in Barnsley now my step-sister’s taken her weekly shop elsewhere,
After 15 years of trundling its aisles she’s steaming - over a £5 cover for her ironing board.
A bargain, she thought - until she discovered it was too small. She took it back to customer services, only to be told, by a woman she says hello to every week, the covers had been reduced to 79p. She had no receipt, so that was all they could give her. Policy.
Do I look like the kind of customer who would try to rip you off for £4.21, she said. No; but policy, they said.
Every little helps, does it? How about allowing the managers to use a little common-sense and judgement?