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Cable fire creates commuter chaos



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Published Date:
22 May 2008
RAIL passengers using Sheffield train station faced commuter chaos after a fire on the line south of the city damaged vital signalling cables.
Thousands of people were severely delayed yesterday evening and into the night or had their trains cancelled as a result of the fire in the troughing on the track - the home of the cables that carry the signalling equipment.

East Midland Trains,
Northern Trains and Trans Pennine Express services were all affected as the whole network south of the city was left paralysed by the fire at around 4.10pm.

Some passengers were stuck on trains that couldn't move anywhere, while others attempted lengthy and time-consuming diversions.

Some services - including Sheffield to Manchester - were cancelled all together.

The delays meant many people missed out on the all English Champions League football final between Manchester United and Chelsea which kicked off at 7.45pm.

Were you delayed by the rail problems. Let us know by adding your comment below.

Star reporter Richard Marsden was among those affected as he tried to get from Sheffield to Chesterfield on the 4.23pm train.

He said: "We waited for about an hour at Sheffield before being sent off on a long diversion, but we couldn't re-join the route outside Chesterfield because they use the same power supply, so we had to wait again while they manually moved the points over.

"The end result was a journey that should have taken about ten minutes took more than three hours. Everyone was pretty frustrated - people had missed their connections or places they needed to be - but most people apart from a handful remained calm."

Passenger Kevin Meagher was coming in the other direction - having left Derby for Sheffield on Midland Mainline's Master Cutler service at 6.32pm.

He was stuck 15 minutes outside Derby for three hours as his train queued with several others to circumnavigate Chesterfield, Totley and Dore and drop into Sheffield from the north.

Mr Meagher, from Wadsley Park, said he was disgusted with the way the delay was handled by Midland Mainline.

Speaking from the carriage, where he was forced to stand, he said: "There are hundreds of people on this train - it's very cramped and uncomfortable and the shop has almost sold out. There are people standing up and plenty of seats free in first class yet they won't open them up, and we haven't even been offered a free drink of tea or coffee.

"There has been a complete information vacuum - just one announcement when we first stopped - and staff have been told they can't tell us anything.

"There are elderly people, disabled people, people with luggage, and people who have missed their last connection of the night. People are looking very weary and uncomfortable.

"An engineering fault or vandalism on the track can't be helped, but the way it has been handled by the train company can."

A spokesman for Network Rail said: "Engineers worked through the night and managed to solve the problem by 5.48am this morning meaning services will be running as normal today.

"The cause of the problem has been confirmed as a fire in the troughing and that will be reported to British Transport Police this morning."

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The full article contains 554 words and appears in n/a newspaper.
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  • Last Updated: 22 May 2008 7:23 AM
  • Source: n/a
  • Location: Sheffield
 
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Lewis Skinner,

SHEFFIELD 22/05/2008 10:04:45
I am probably more surprised than most by the appalling treatment of rail passengers by Midland Mainline - particularly since Midland Mainline hasn't existed for over six months!

If you have to report rubbish, at least report it correctly.
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Chris Davidson,

sheffield 22/05/2008 11:25:04
I just felt i had to comment on the treatment of the staff on board these trains. As a regular commuter, i know most of these people by face, and feel the way they were treated was very poor. Yes, they are staff, but shouldn't be abused for something that is beyond their control.
3

RattlyNoise ,

Chesterfield 22/05/2008 13:45:21
I too was 'trapped' on the Sheffield to Chesterfield train. Annoying as it was, there wasn't a lot more that the train companies could do. They kept us informed as best they could, even if it was just to say that they couldn't tell us when we'd be moving again. Short of throwing people off, there wasn't much that could be done with regards to the overcrowding, exacerbated by everyone going south trying to get on the same train (can;t blame them, but couldn;t really be predicted). Many people took their lives in their hands, 'escaping' by running down the tracks. Whilst this is both stupid and dangerous, there really ought to be some method of people getting off the train safely in such circumstances. Had there had been so, many of us could have been home many hours before.
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Mr T Spotter,

Derby 22/05/2008 22:38:45
It amazes me to read that the Star is still referring to East Midlands Trains as Midland Mainline! The franchise changed in November. Whatever happens during times of major disruption some people will never be satisfied. I'd love to see the people criticising rail staff deal with the same situation. There is always staff on-board the trains and if you aren't happy with the lack of information maybe next time go and find a member of staff and ask in a civilised manner and treat staff how you would like to be treated rather than having a rant and saying 'I know it's not your fault'. As for overcrowding this is down to all your fellow passengers who are quite happy to pack onto a train like cattle. I know the lack of buffet refreshments has also been mentioned in the Star's report. There isn't an infinite amount of stock and this will sell out more quickly when the train is busy, that is obvious so maybe next time you start moaning think of the situation.
The main cause of the lack of information is due to the fact that information is provided by network rail. The disruption couldn't be avoided, it's unfortunate that so many people were delayed but so were the rail staff too.
If travelling by rail is that bad why don't you drive instead? I forgot to mention there's never any disruption on the motorways is there?
Mr T Spotter,
Midland House,
Derby
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