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ACTION DESK SPECIAL: 'It's taken all the enjoyment out of wedding' after let down

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Published Date: 26 June 2009
SEETAL Sagar, aged 27, of Manchester, says she paid £360 in January to hire 400 chair covers for her sister's wedding on April 25.
Despite "many, many" calls, she heard nothing until five days before the big day when she got an email saying the covers had been stolen.
She was forced to hire replacements from her caterers with just two days notice - costing £720.

Now Ms Saga
r, a lawyer, says she is planning to launch a claim in the county court to get her money back - plus damages.

Amy Dent says she was still emailing Rebecca Lawson about chair covers as she was getting her hair done an hour before her wedding - but to no avail.

Amy, aged 29, of Milton Keynes, said: "It was a white wedding - with green plastic chairs. I was so trusting, I'm so angry about this."

READ MORE OF THIS ACTION DESK SPECIAL REPORT: Furious brides threaten legal action
I'm the one being conned as business 'correct'

Amy said she paid £240 in December and January, after being offered a discount for full payment.

But five days before her June 13 wedding she says Rebecca Lawson emailed asking for confirmation of the order because it was "confusing".

With three days to go she says she received an email asking if Amy had paid a £50 deposit - which she says had never been mentioned before.

Amy claims she had the cash ready to pay J&R on the day, but the covers never arrived.

Lyndsey Spurgin, aged 31, of Chesham, Bucks, says she paid £105 for chair covers in January, but the day before her wedding on April 11 Rebecca Lawson phoned to say she wasn't coming: "Before that I tried everything to get in touch with her. In the end we had to use covers supplied by the hotel costing £350. It almost ruined my day."

Carole Joyce, aged 46, of Co Durham, says she called the police after hearing nothing since paying £180 in January.

She said: "They've said they will take a statement after the wedding. I am so stressed over this, it's taken all the enjoyment out of my daughter's wedding." A South Yorkshire Police spokesman said they were unaware of reports about J&R.

Rebecca Lawson said there were problems after Mrs Joyce had changed her order "about 15 times".

Catherine McAndrew-Dowen, aged 27, of Wakefield, was married on May 11. The day before, she says, Rebecca Lawson called her demanding a £50 deposit under terms and conditions.

Catherine said: "I paid it, I had no choice. Her husband Steven eventually turned up five hours late. But half the covers were not pressed, or damaged or didn't match. I'm still waiting for my deposit back eight weeks later."

Mrs Lawson said Catherine had still not confirmed her address and there was no reason why she could not have her deposit back.

Sara Davies, aged 25, of Nottingham, says she chased Rebecca Lawson for months after paying £100 in January.

She said: "I tried many times to get in touch and they were either unavailable or I was told they would send confirmation which never arrived.

"I tried to get my money back, I tried to cancel the hire, the chair covers never turned up."

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Page 1 of 1

  • Last Updated: 26 June 2009 9:36 AM
  • Source: n/a
  • Location: Sheffield
 
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1

Vague_Boy,

26/06/2009 16:44:01
"Now Ms Sagar, a lawyer".

I love the smell of litigation in the morning. Smells like..... victory!
2

cw0606,

manchester 26/06/2009 17:24:45
I am actually another bride who booked this with rebecca in January. Ive always been patient. Only after having to pretty much cry on a text msg did I eventually get a response to tell me I have a bad attitude and basically I am too demanding! Im now waiting on a refund and I really hope she trys to fix this mess that only she has created. She feels it's everyone elses fault but surely how can so many people be in the wrong, why would we lie about our order we just want a perfect day! Evry time Ive eventually got her, either she never got 6 text messages or never got the voicemail or the email. Even tho I reply straight away to her text! Come on Rebecca, sort your mess out its you at fault 100%
3

jongee,

Rotherham 29/06/2009 08:15:59
used these for our wedding and had huge problems getting our money back! Now they have let a friend down last weekend by not showing up on the day! and keeping the money.

Action needs to be taken against Rebecca Lawson.

Read more on www.jandrweddingchaircovers.mrandmrsgriffin.co.uk, my site designed to inform people how bad J and R Wedding Chair Covers are as they will try to blame the negative messages on the net from rival suppliers!
4

,

06/07/2009 13:36:57
Comment Reported Unsuitable By User
5

mazz86,

leeds 01/10/2009 09:03:19
J and R wedding chair covers are now operating as www.whitelilychaircovers.co.uk. Rebecca Lawson is the same person behind it. Beware.....their website doesnt even have a contact number on it, would you trust them?
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