Smiles better than the rest will be one of these 12 beaming hospitality workers - the finalists of The Star backed Sheffield Smile Award, writes Graham Walker.
Fun and laughter in the workplace can create a commercial advantage, say organisers of the annual Hospitality Sheffield Awards.
And these short-listed finalists - in the running for our Smile Award category - help to brighten up the city with their friendly personalities and welcoming smile, say organisers
Now we we want YOU our readers to pick the winner - voting by text and email. Details below.
VIDEO: Press the play button to hear from all 12 finalists before you vote for a winner.
It is one of seven categories that make up the Hospitality Sheffield Awards, honouring the vast contribution that hospitality employees make to Sheffield’s economy.
The black-tie ceremony, spotlighting and celebrating the people that work hard to make visitor’s experiences of Sheffield enjoyable and memorable. will be held this year at Sheffield Hallam University’s recently refurbished banqueting venue, Hallam Hall, on Thursday, October, 3, at 6.45pm onwards.
It is set to attract staff from all 30 members of the Hospitality Sheffield consortium,
Managers from local hotels, events and conference venues have explained why they have selected their nominees for the Sheffield Smile Award. Their comments are next to the finalists’ names.
Now it’s over to you. Read the comments and vote by text or email.
You can only vote ONCE by email, to firstname.lastname@example.org and put SMILE, followed by the full name of the person you want to vote for, in the subject box.
Or vote as many times as you want by text. Text STA (SPACE) followed by SMILE (SPACE), then the initials of the person you want to vote for, to 61500. Texts cost 25p plus your usual network rate. Get the bill payer’s permission. For data protection policy see below.
Deadline for all your votes has been extended until Tuesday, October 1, 5pm, 2013. Do not vote after deadline - you may be charged for your text and your vote will not be counted.
FINALISTS: WHO GETS YOUR VOTE FOR THE STAR BACKED SHEFFIELD SMILE AWARD?
The comments are by their bosses and work colleagues from local hotels, events and conference venues - saying why they should win. More comments on line at thestar.co.uk
01. Ben Simpson, Receptionist, Jury’s Inn:
I still remember Ben’s interview.We were really won over by his sparkling personality and smile. Ben has maintained a glowing smile, not only to guests but to his workmates. He is looking to develop his career in the hotel industry; no doubt that smile will get him a long way!
02. Daranee (Das) Batty, Receptionist, Copthorne Hotel
Das is the “face of our business”. Her positive outlook and brilliant infectious smile lights up our lobby and never fails to cheer up our guests. Her bubbly personality is unfailing. Her commitment is unquestionable, even taking Ronnie O’Sullivan’s performance shirts home to iron ahead of the World Snooker Championship!
03. Daviesha Hall, Night Auditor, Doubletree by Hilton Sheffield Park Hotel:
Daviesha has an infectious smile, natural calmness and maturity, and is eloquent, charming and bubbly all at the same time! Truly perfect for any busy hotel reception. The hotel feels extremely lucky to have Daviesha’s smile and personality as the first point of contact as customers arrive.
04. Flo Tyler, Receptionist, Rutland Hotel:
Flo is a credit to the hotel and is a bubbly, charismatic member of the reception team! We asked staff to vote for who should be put forward for this award – and the winner hands down was Flo! She has a fantastic smile, giving hotel guests a warm and inviting welcome. She keeps the same smile from 6.30am to 1am after a busy late shift.
05. Jade Woods, Receptionist, Mosborough Hall Hotel:
Mum of two Jade has a very bright and sparky personality, perfect for front of house. She is very popular with guests and staff alike – her smile and personality is a great welcome for our guests but also keeps other staff going through any long shifts.
06. Jenna Littlejohn, Receptionist / F&B Assistant, Leopold Hotel:
Jenna regularly receives great feedback from guests on her welcome and genuine friendliness. Here at the Leopold hotel, we value her as a key member of the hotel’s front of office team. She a very busy young lady; a volunteer with local organisations and enjoys keeping active at the gym.
07. Jodie Cooper, Sports Receptionist, Sheffield Hallam University:
Jodie has a cheerful, bright persona that is ideal for working in such a role. The reception area is very hectic. Jodie remains calm and retains her pleasant, helpful manner and of course that beaming smile. She always has a kind word and helping hand for staff, with her smile remaining no matter what the challenge.
08. Lisa Barrett, Receptionist, Holiday Inn, Doncaster:
Lisa is the first point of contact when guests arrive. She is extremely enthusiastic with lots of energy. She always manages to turn a negative into a positive with her constant smile and personality. A nice warm Yorkshire welcome is the best way to describe Lisa and we simply wouldn’t be the same without her.
09. Natalie Keeton, F&B Supervisor, Hilton Hotel:
Natalie brightens the day with her smile, making everyone feel valued and cared for. She’s forever smiling, no matter how long a shift. She has a great can-do attitude and her cheerful personality shines through in guest feedback. Her passion is cheerleading, which has taken her around the world competing against the world’s elite teams.
10. Rebecca Hawksworth, Reception Supervisor, Kenwood Hall:
Rebecca has brightened up the hotel reception and provides a warm and friendly welcome to all our customers. She has had many compliments about her friendly nature and her colleagues have grown attached to her happy attitude. You can guarantee at the end of a long and busy shift, Rebecca remains friendly and professional.
11. Tanasity Slack, Receptionist, Premier Inn Meadowhall:
Tanasity’s warm and friendly personality shines through. She is a very popular member of the team and trains all reception new starters. Tanasity is constantly nominated by team-mates for employee of the month and is regularly complimented by guests on our internet survey form. Her smile remains no matter how difficult the shift.
12. Vicky Gill, Receptionist, Tankersley Manor:
Vicky, with her warm and welcoming smile, bubbly personality and infectious laugh will bring a smile to anyone’s face, both guests and staff alike. Not only is Vicky a great ambassador for the hotel when welcoming our guests, she is a very valued member of the team who will help out anyone when she can. She enjoys giving the odd beauty treatment or two to her family and friends, anything from facials to spray tans!