Public transport bosses will meet tomorrow to discuss making changes to controversial bus cuts in Sheffield.
Sweeping changes to the city’s buses came into force on November 1 and have sparked a wave of complaints about cramped buses, long waits, missed services and confusion over timetables.
Bosses at Sheffield Bus Partnership – which includes Sheffield Council officials, bus operators and the South Yorkshire Passenger Transport Executive – will meet to look at ‘passenger feedback’ and ‘performance data’ in order to agree possible improvements to the new network.
Coun Terry Fox, the council’s cabinet member for environment and transport and vice-chairman of the Sheffield City Region Transport Committee, called for the meeting.
He said: “Customer satisfaction is important to me and I need to see that the Sheffield Bus Partnership is closely monitoring all comments and responding positively to the issues arising.
“While teething problems and an increased number of comments are expected when changes of this scale are made, I have called this meeting to ensure the partnership is doing all it can to improve journeys for passengers, by reviewing the feedback we have received and putting improvements in place where possible, as soon as practical.”
The bus partnership claimed the changes would make it easier and cheaper for people to get around, with new discounted tickets also introduced.
But frustrated passengers have hit out at the changes with many struggled to get around the city for work and school. More than 5,000 people have signed a petition urgently calling for them to be reversed.
IN OTHER NEWS: