Unify Business Solutions, the Chesterfield-based voice and data communications specialist, has clinched a £600,000 contract to supply telecommunications services to global outsourcing company Serco.
The five year deal is part of Serco’s £170 million outsourcing partnership with multinational life insurance and pensions company Aegon’s UK-based operations.
It will result in the creation of five permanent IT roles and the recruitment of a number of apprentices.
Unify will provide services including a complex customer contact telephony system, LAN maintenance, wireless infrastructure, call recording and provision of site-based engineering staff.
Director Adam Esposito said “We are absolutely delighted to win the contract as it demonstrates our ability to work with multinational organisations and deliver a state of the art telecommunications solution. Our support will help to enhance the overall business performance and improve customer experience.”
Barlborough-based Unify has been providing IT and telecommunication solutions to businesses across the UK for more than 10 years.