Sheffield-based Internet Service Provider, Plusnet, has got a boost from Broadbandchoices.co.uk, the Ofcom-accredited organisation that helps consumers decide which broadband provider to use.
Broadbandchoices says more than 40 per cent of UK broadband customer pay for a service that allows them unlimited downloads, but more than a third use less than half that capacity and well over a third don’t know how much of the service they use.
Michael Phillips, product director at Broadbandchoices said: “What these stats highlight is the significant disparity between what broadband customers actually need and what they are paying for.
“Whilst the way we use the internet has changed dramatically over the last few years with the launch of online TV and gaming services, the main bulk of customers still use their connection simply for the basics – emailing, shopping, banking and surfing. These tasks really don’t require a high level package with an unlimited download allowance.”
Broadbandchoices highlights Plusnet for offering lower cost services that suit people with lower demand.
It says the Tenter Street firm charges only £6.49 for people who want to download up to 10GB a month and does not require them to take a bundle of services.