Passengers help improve South Yorkshire buses

A First bus
A First bus
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It’s all change on the buses as a result of passenger feedback.

South Yorkshire Passenger Transport says it has made a series of improvements after hearing views of customers through the You Said, We Did initiative.

Changes have involved:

■ Updating staff handbooks to give bus drivers more information about children travelling as carers.

■ Making smaller, credit-card sized timetables available for even more bus services

■ Running an additional A1 bus service between Meadowhall and Tinsley Park industrial area to ease overcrowding.

■ Installing seats at Kexborough Social Club’s bus shelter, Barnsley.

■ Running the 87 bus service in Doncaster earlier on Saturdays, from 5am.

A SYPTE spokesman said: “We have an ongoing commitment to put customers first by trying to make getting around by public transport easy, convenient and best suited to what people want and need.”

A First spokesman added: “Bus services are one of the solutions to overcoming congestion in towns and cities such as Sheffield.

“If even just a small proportion of the tens of thousands we move every day in South Yorkshire instead travelled by car, the impact on congestion, not to mention the environment, would be horrific.

“We are working incredibly hard to improve our services and to attract more people on to our buses.”

The spokesman added that First is working with councils and South Yorkshire Passenger Transport Executive on further improvements such as more bus priority schemes.

He said: “We want to work with our local authority partners to look at how we can introduce more bus priority measures and help speed up our services.”

■ People can make further comments through You Said, We Did, by visiting travelsouthyorkshire.com/yswd or by calling Traveline on 01709 515151.