New contract win for Dearne call centre

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A CALL centre in the Dearne Valley has won a new three-year contract.

Contact centre company HEROtsc has been reappointed by Office Depot to handle all of its customer service calls for the Viking brand.

The contract, a three year extension, will continue to be operated out of the Rothesay and Dearne Valley contact centres.

The company recently employed its 6000th team member and is contining to expand across the UK.

Andy Doig, chief operating officer at HEROtsc said: “Our reappointment by Office Depot is a huge testament to the hard work and excellent service our people in Rothesay and Dearne Valley have been delivering daily for Office Depot.

“The talent, commitment and professionalism of our people gives us the cutting edge against our competitors.

“Importantly, the quality and professionalism of the staff in the two centres we have working on this account is of the highest standard.”