Female workforce on rise at telecoms firm

Sitting pretty:  Karen Brocklebank, right, and Zoe Lomax working at Plusnet, The Balance Offices in Sheffield City Centre.   Picture: Steve Ellis
Sitting pretty: Karen Brocklebank, right, and Zoe Lomax working at Plusnet, The Balance Offices in Sheffield City Centre. Picture: Steve Ellis
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Plusnet’s female staff include billing and revenue assurance manager Karen Brocklebank and quality assurance engineer Zoe Lomax.

Karen Brocklebank has worked in telecoms since 1999 and joined Plusnet in 2009 to look after billing, call processing, network and traffic management, hardware and reporting issues.

She said: “I’ve worked in this industry for 14 years now so I no longer really notice that I am part of a male dominated workforce. I would definitely say that the number of female colleagues has been increasing over the past couple of years, which is good to see.

“I’d tell women thinking of taking up a career in this area that if you are driven and passionate about the area you work in, or want to work in, go for it! It doesn’t matter what gender you are as long as you work hard and are committed to your job.”

Zoe Lomax was the only woman on her course when she studied Business Information Systems at Sheffield Hallam University and worked part time in technical support for Plusnet while she was at university.

She said: “I enjoy being part of the tech industry. Both through college and university I studied mainly with men and I don’t find it daunting.

“There aren’t many challenges I face in working in a male dominated area. Plusnet supports us well and I get along with everyone equally. I feel proud to be a female working within the IT industry. Evidently there are a lot fewer women than men. However, the subject is interesting, varied and an area I’d encourage more females to explore.”