Estate agents win top award for customer service

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BLUNDELLS sell houses – and win prizes

Staff at Blundells’ Woodseats office are celebrating after winning bronze for Yorkshire and Humberside at this year’s Estate and Letting Agent Awards in London.

The annual awards recognise the best offices in the UK for delivering outstanding service, with customers asked to vote for estate agents based on their experiences in 2011.

They are based purely on the votes of buyers, sellers and landlords.

Hundreds of agents from across the UK took part and more than 33,000 customer votes were received, making it the largest survey of its kind in the property industry.

Heather Leslie, branch sales manager at Woodseats, said: “The award means so much because it’s our clients who have rated us, not a judging panel.

“We pride ourselves on our high levels of customer service – and this award shows we must be getting it right.”