Customer service award lifts airport

Doncaster Sheffield Airport managing director Steve Gill with customer service award and team.
Doncaster Sheffield Airport managing director Steve Gill with customer service award and team.
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Doncaster Sheffield Airport is a business awaiting the arrival not of an aeroplane - but a road.

Bosses expect the FARRRS link road, which will create a fast route to the M18, to be transformational when it opens in a few years.

Until then the airport can hone its skills - and winning the customer service gong sponsored by Polypipe at the Doncaster Business Awards shows they haven’t been idle.

Steve Gill, managing director of Doncaster Sheffield Airport, said: “We are delighted to have won this award. Providing great customer service is a real team effort and involves every person in every role at the airport. We were delighted with the accolade given to us following the Which? survey earlier in 2014 and this local recognition really is the icing on the cake.”

The event at Doncaster Racecourse was organised by Doncaster Chamber, hosted by Louise Minchin of BBC Breakfast and attended by 850 people.

Phil Harris, CEO, Doncaster Chamber, said: “I would like to congratulate all of our winners, runners up and finalists on their achievements. The quality of entries this year has been incredible, our judges saw evidence of real business excellence here in Doncaster and it goes to show how much the town has to offer.”

The winners:

Excellence in Customer Service, sponsored by Polypipe: Robin Hood Airport Doncaster Sheffield

Excellence in Marketing & Communications, sponsored by Twenty Four IT Services: ProAktive Ltd

Excellence in Corporate, Social and Environmental Responsibility, sponsored by Pennine Stone Ltd: St Leger Homes of Doncaster

Excellence in Overseas Trade, sponsored by NatWest: Wirquin Ltd

Excellence in People Development and Training, sponsored by QDOS Consulting Ltd: ProAktive Ltd

Success Through Partnership Working, sponsored by HSR Law: Spectrum Industrial (a division of Centurion Europe Ltd)

Success Through Innovation and Diversification, sponsored by Keepmoat Limited: Wirquin Ltd

Business Person of the Year (35 and under), sponsored by Academy for Chief Executives: Oliver Bryssau (Origin Broadband)

Business Person of the Year (36 and over), sponsored by Academy for Chief Executives: Tom Bayston (Park Lodge Shooting School)

Business Start Up of the Year (Under 2 Years Trading by December 2014), sponsored by Doncaster College and University Centre: Louise Prestwich Photography

Third Sector Business or Organisation of the Year, sponsored by Taylor Bracewell: People Focused Group

Small Business of the Year, sponsored by Allotts Chartered Accountants Winner: Twenty Four IT Services

Medium Business of the Year, sponsored by King Asia Foods: RBU Sales UK Ltd t/a iRecruit UK Ltd

Large Business of the Year, sponsored by Peter Brett Associates LLP: Yorkshire Wildlife Park Ltd

Lifetime Achievement Award Winner: Stephen Lloyd

Mr Lloyd set up Hesley Hall, which cares for children with challenging behaviour, in 1975.