The UK’s largest company car and van provider, Lex Autolease, has launched a mobile phone app to encourage drivers to report accidents and faults as soon as possible and get them fixed.
The company says it takes more than nine days, on average, for drivers or fleet managers to report an incident involving their vehicle – which could result in higher maintenance and repair costs as well as increased unavailability of vehicles and drivers.
“Drivers and fleets are quick to report vehicle fire and theft – usually in less than five days - but that almost doubles when it comes to standard road traffic accidents, which account for over 90 per cent of all incidents,” says Lex Autolease’s Shaun Perks.
The firm’s new app allows drivers to book repairs, order new tyres and replacement windscreens and report accidents using their mobile handset.
Shaun Perks says the firm already has more than 16,000 regular users of the desktop computer version of its remote booking service so it knows there is a growing appetite for remote access to online booking and quotation services.
The app incorporates accident and repair forms with driver information already filled in.