Chorus of five new Voices at leading contact centre

New members of Voice Marketing, Sheffield: Pictured (left to right) Will Lewis, Leanne Stones, Abbigale Wallis, Lisa Paul and Philip Shuldham-Legh
New members of Voice Marketing, Sheffield: Pictured (left to right) Will Lewis, Leanne Stones, Abbigale Wallis, Lisa Paul and Philip Shuldham-Legh
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Award-winning Sheffield company Voice Marketing has made five important appointments as it continues its programme of rapid growth investment.

New Strategy Director Philip Shuldham-Legh is an experienced board level director with a proven track record in sales and marketing.

He has a background in contact centres and direct marketing with SITEL, WWAV Rapp Collins, The Listening Company and Serco.

Lisa Paul is a contact centre professional who has managed client relationships for many of the UK’s largest blue chip businesses.

In her new role at Voice, an employer of 550, Lisa will build a team of client services managers.

Leanne Stones is an experienced new Senior Client Services Manager in outsourcing business and the new head of the Communications Department at Voice is Abbigale Wallis.

She comes to Voice from the internal communications department at Balfour Beatty Services and is developing employee engagement and brand identity while managing digital communications at Voice.

New IT Department head William Lewis was technical operations head in major contact centres including Serco.

He was on the team that built the 118 118 operational service from scratch and has worked with Sky, Selfridges and Vodafone.

Voice CEO James Hinchliffe said: “With our two sites in Woodseats and Broomhill we are now a recognised part of the Sheffield City Region business community.

“These experienced contact centre professionals will help to take Voice to the next level by enhancing our national and international reputation as a major force in multichannel sales delivery.

“We are confident that Voice will be continuing to grow even further over the coming months and have therefore invested in an additional 200-seat capacity.”