Changes to bus services in Sheffield have isolated a community of elderly people, according to campaigners.
Resident say alterations to routes in the Chancet Wood area mean many older residents face a long walk to access public transport.
The number 17 previously stopped outside Graves Trust Houses, Greenhill Avenue – social housing for over-60s.
But the new 19 service, brought in to replace it, drops off at the bottom of a 500 m hill.
Arthur Robinson, aged 91, and wife Joyce, 85, have been forced to use taxis to take shopping home since the loss of the number 17.
Jayne Walker, their daughter, said: “That service was a lifeline to them.
“They’d get out go into Woodseats and do their shopping and see a bit of life.
“Now they’re having to get taxis to hospital appointments or up the hill because they can’t manage from the bus stop.
“I take them wherever I can, but this is about their independence. There are lots of others left isolated.”
Jayne, 56, of Beauchief, has written to Meg Munn, Sheffield Heeley MP.
Coun Simon Clement-Jones, Sheffield Council member for Beauchief and Greenhill, said: “This service is vital to elderly residents.
“It’s a shame we’re talking about service reductions again, instead of improvements, and we have been forced to complain about the lack of consultation.”
A spokesman for bus operator First said: “We have carried out a large amount of research and public consultation into service 17.
“Unfortunately, the number of people using the service on this section of the route over a long period of time has been extremely low.
“The 17 was a poor-performing service, both operationally and financially.
“In order to benefit the majority of customers, we had to revise services accordingly.”